Introduction and organisational information:
At Ultim, we strive to provide our customers and contacts with the best possible service. Part of our commitment is the responsible management of personal data collected through our website ultim.co.uk and all related interactions. Our main objectives in processing this information are:
Improve the user experience on our platform by gaining insight into customer needs and preferences.
Providing timely support and responding to queries or service requests.
Improve our services to meet the changing demands of our users.
Performing necessary business activities, such as billing and account management.
It is our policy to process personal data with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we process is protected against unauthorised access, disclosure, alteration and destruction. Our practices are designed to ensure the confidentiality and integrity of your personal data, while enabling us to provide the services you entrust to us.
If you have any questions or require further information about how we manage personal data, please feel free to contact us at [email protected] or +31 174261010.
Your privacy is our priority. We strive to process your personal data transparently and with your security in mind. This commitment also applies to our collaboration with third-party services that may process personal data on our behalf, such as in the case of sending invoices. You can rest assured that all activities are carried out in strict compliance with applicable privacy legislation.
Scope and application:
Our privacy policy is designed to protect the personal data of all our stakeholders, including website visitors, registered users and customers. Whether you are simply browsing our website ultim.co.uk, using our services as a registered user, or contacting us as a valued customer, we ensure that your personal data is processed in accordance with the highest standards of privacy and security. This policy describes our practices and your rights with regard to personal data.
Data collection and processing:
Our commitment to transparency and data protection extends to how we collect and use your personal data. We collect personal data through various interactions, including, but not limited to, when you use our services such as Real Estate, Investments & Financing, or provide information directly to us.
The following list describes the types of personal data we may process:
First and last name
Email address and/or telephone number
We only process information that is essential for providing our services, complying with legal obligations or improving your user experience. Your privacy is of the utmost importance and we do everything we can to treat your personal data responsibly and in accordance with all applicable laws.
At Ultim, we believe in the responsible and ethical use of personal data. The data we collect serves multiple purposes. All of them are aimed at improving the services we offer and ensuring the highest level of satisfaction among our users, customers and employees. These are the main ways in which we use the personal data we collect:
Communication efforts
Your privacy is our priority. We process your personal data transparently and in accordance with your preferences and applicable privacy legislation. We do everything we can to ensure that your data is used only for the purposes for which it was collected and in ways that you have authorised.
Data storage and security:
Data storage:
Personal data is stored on secure servers. For services that require international data transfers, we ensure that such transfers comply with all applicable laws and that data protection standards equivalent to those at our primary location are maintained.
Data hosting partners: We work with reputable data hosting providers who are committed to advanced security measures. These partners are selected based on their compliance with strict data protection standards.
Data protection measures:
Encryption: To protect data during transmission and at rest, we use robust encryption technologies.
Access control: Access to personal data is strictly limited to authorised personnel who have a legitimate business need to access the data. We maintain strict access controls and regularly review permissions.
Data processing agreements:
When we share your data with external service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your data is managed in accordance with the GDPR and other relevant data protection laws. These agreements require third parties to implement adequate technical and organisational measures to guarantee the security of your data.
Transparency and control:
We believe in transparency and give you control over your personal information. You will always be notified of any significant changes to our information sharing practices and, where applicable, you will have the opportunity to consent to such changes.
Your trust is important to us, and we strive to ensure that your personal data is only disclosed in accordance with this policy and when there is a legitimate reason to do so. If you have any questions or comments about how we share and disclose personal data, please contact us at [email protected] OR +31 174261010.
User rights and choices:
At Ultim, we recognise and respect your rights regarding your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection legislation. We do everything we can to ensure that you can effectively exercise your rights. Below is an overview of your rights and how you can exercise them:
Your rights:
Right of access (Article 15 GDPR): You have the right to access the personal data we hold about you and to obtain information about how we process it.
Right to rectification (Article 16 GDPR): If you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or supplemented.
Right to erasure ('right to be forgotten') (Article 17 GDPR): You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, among other circumstances.
Right to restriction of processing (Article 18 GDPR): You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to data portability (Article 20 GDPR): You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit those data to another controller.
Right to object (Article 21 GDPR): You have the right to object to the processing of your personal data under certain conditions, including processing for direct marketing purposes.
Right to withdraw consent (Article 7(3) GDPR): If the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Right to lodge a complaint (Article 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data is in breach of applicable data protection legislation.
Exercising your rights:
If you wish to exercise these rights, please contact us at [email protected] or +31 174261010. We will respond to your request in accordance with applicable data protection laws and within the time limits set by these laws. In some cases, we may need to verify your identity as part of the process to ensure the security of your personal data.
We are committed to facilitating the exercise of your rights and ensuring that you have full control over your personal data. If you have any questions or concerns about how your personal data is handled, please do not hesitate to contact us.
Cookies and tracking technologies:
At Ultim, we value your privacy and strive to be transparent about our use of cookies and other tracking technologies on our website ultim.co.uk. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, improving your user experience, and providing insights that help us improve.
Information about cookies and tracking technologies:
Cookies are small data files that are placed on your device so that we can remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.
How we use these technologies:
Essential cookies: Necessary for the functionality of the website, such as verification and security. They do not require consent.
Performance and analytics cookies: These collect anonymised information about how visitors use our website, which pages are visited most frequently and whether any error reports are received from web pages. These cookies help us to improve our website.
Functional cookies: Enable the website for improved functionality and personalisation, such as remembering your preferences.